Terms of Service

Last updated: 2026-08-06

1. Who these terms are with

These terms are an agreement between you and:

“We”, “us” and “our” mean that company. “The app” means FlowByFlow for iOS and Android, together with the services that support it.

2. Accepting these terms

You accept these terms by creating an account or by using the app. If you do not accept them, do not use the app.

3. Who may use the app

You must be at least 16 years old to hold an account.

A parent or guardian may create a child profile to manage a child’s medications. That profile belongs to the adult’s account and stays under the adult’s control; the child holds no account and agrees to nothing. If you create such a profile, you confirm you are entitled to manage that person’s medication information.

4. The app is not medical advice

FlowByFlow is a personal organiser for medication and cycle information. It is not a medical device, it does not provide medical advice, diagnosis or treatment, and it is not a substitute for a doctor or a pharmacist.

Specifically:

• We do not check whether what you enter is correct, safe, or right for you. The app reminds you of the schedule you entered. It does not validate a dose, a drug interaction, an allergy or a contraindication.
• Any spacing or timing warning the app shows is informational. It is derived from what you typed, not from clinical review of your case.
• Cycle predictions are statistical estimates from your own history. They are frequently wrong, especially with few recorded cycles or an irregular cycle.
• The app is not a contraceptive and must not be used as one, or as a method of family planning. Nothing in it indicates whether you can or cannot conceive on a given day.
• In an emergency, or before changing how you take a medication, speak to a qualified healthcare professional. Never disregard or delay professional advice because of something in this app.

5. Reminders are best-effort

Reminders are delivered by the notification system of your phone’s operating system. We put real engineering into making them survive a closed app, a reboot and aggressive battery optimisation, and they still depend on things outside our control:

• the notification permissions you granted, and Do Not Disturb, Focus and silent modes;
• your device’s battery optimisation, “deep sleep” and app-standby behaviour, which differs by manufacturer;
• the operating system’s own limits on how many notifications an app may schedule in advance;
• the device being switched on, and having a working clock.

You should therefore not rely on the app alone for a medication where a missed or mistimed dose would be dangerous. We do not guarantee that any given reminder will be delivered, delivered on time, or delivered at all, and we are not liable for a dose you miss.

6. Your account

• Keep your sign-in credentials to yourself. You are responsible for what happens under your account.
• The information you enter is yours to keep accurate. The app can only be as right as what it was told.
• You may use the app as a guest, without giving us an email address. A guest account that is never upgraded to a real sign-in is deleted automatically 30 days after it was created, together with everything recorded in it. This is not recoverable — if you want to keep your history, add a sign-in method.

7. Your data and your content

What you enter stays yours. We do not claim ownership of your medication records, your notes or your cycle history.

You grant us only the permission we need to operate the service for you: to store your records, sync them to your account, and process them to produce reminders and predictions. Nothing more.

How we handle personal data — and where it is stored — is described in our privacy policy, which forms part of these terms.

Read the Privacy Policy

8. Price

The app is free. In this version there is no paid tier, no subscription and no in-app purchase, and no payment provider is initialised.

If we later introduce paid features, they will be optional, their price will be shown before you buy anything, and payment will be handled by Apple or Google under their own billing terms — including their refund rules, which we do not control. Introducing a paid tier will not put existing free functionality behind a payment for anyone who already relies on it.

9. What you may not do

Do not:

• use the app to break the law, or to harm someone;
• interfere with the service, probe or overload our infrastructure, or try to reach data that is not yours;
• copy, resell, rent out or redistribute the app, or reverse engineer it, except to the extent that applicable law expressly permits despite this restriction;
• automate access to the service, or extract data from it in bulk;
• remove or obscure any notice of ownership in the app.

10. Availability and changes

We do not promise the app will always be available or error-free. Because it is local-first, most of it — reminders, logging, recent history — keeps working with no connection at all, but syncing and the parts that run on our servers can be interrupted.

We may change, add or withdraw features. Where a change materially reduces something you rely on, we will give notice in the app before it takes effect.

11. Ending the agreement

You may stop using the app at any time, delete your records in it, and ask us to erase your account as described in the privacy policy.

We may suspend or terminate an account that breaches these terms, or where we are required to by law. Where it is reasonable to do so, we will tell you first and give you a chance to put the breach right.

Sections 4, 5, 13 and 14 survive the end of this agreement.

12. The app stores

The app is distributed through the Apple App Store and Google Play, and their terms apply to you alongside these.

For the App Store version: this agreement is between you and us only, not with Apple. Apple is not responsible for the app or its content, and has no obligation to provide any support or maintenance for it. If the app fails to conform to any warranty, you may tell Apple and Apple will refund the purchase price — which is zero — and beyond that Apple has no other warranty obligation whatsoever. Apple is not responsible for addressing any claim by you or a third party relating to the app, including product liability, any failure to conform to a legal requirement, and claims under consumer protection or privacy law. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you.

13. Warranties and liability

The app is provided “as is” and “as available”, without warranties of any kind beyond those that cannot be excluded by law.

To the fullest extent the law allows, we are not liable for indirect or consequential loss, for lost data, or for any harm arising from your reliance on a reminder, a prediction, or any other output of the app — including a missed, late or duplicated dose.

Nothing in these terms limits liability that cannot lawfully be limited. That includes liability for death or personal injury caused by our negligence, for fraud, and any rights you have as a consumer under the mandatory law of the country where you live.

14. Governing law

These terms are governed by the law of the Republic of Armenia, and the courts of the Republic of Armenia have jurisdiction.

If you use the app as a consumer, this does not deprive you of the protection of the mandatory consumer law of the country where you are habitually resident, and you may also bring proceedings in the courts of that country.

15. Changes to these terms

We may update these terms. The date at the top of this page changes with them, and where a change materially affects your rights we will say so in the app before it takes effect. Continuing to use the app after a change means you accept the updated terms; if you do not, stop using the app and ask us to erase your account.

16. Language

These terms are published in several languages for convenience. The English version is the authoritative one; if a translation and the English text disagree, the English text governs.

17. Contact

Questions about these terms go to: